Talk to us

Real humans, no chatbots.

Sales questions, migration help, technical deep-dives, security disclosures — this is the right place. We aim for a 4-hour response window during business hours, faster on Pro and Studio plans.

Send us a message

We'll get back within 4 business hours. For urgent production issues, please use the panel ticket system — it routes to on-call.

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Email
General inquiries · replies within 4 business hours
Security
Coordinated disclosure · PGP key on request
Customer support
Open a ticket from your dashboard · routes to on-call
Response times
Free24 hours
Pro1 hour
Studio15 minutes
EnterpriseNamed engineer
Have a quick question?

You might find the answer in our FAQ.

Migrations, billing, what's included, where the servers live — the eight most-asked questions are covered on the pricing page.