Knowledge Base · Account & billing

Two minutes to unstealable

Change your password, turn on two-factor authentication with any authenticator app, and store backup codes so you're never locked out.

2 min Beginner 8 steps Updated July 2026
Knowledge Base/Account & billing/Password & two-factor

Turn on two-factor

  1. Open Security

    Sidebar → Security, or the red “Needs 2FA” light on your dashboard — it links straight here.

  2. Click Enable 2FA →

    A QR code appears.

  3. Scan it with your authenticator

    Google Authenticator, Authy, 1Password, Apple Passwords — anything TOTP. Can't scan? Type the manual key shown under the QR.

  4. Enter the 6-digit code and click Verify & enable

    The app now shows a fresh code every 30 seconds; you'll enter one at each sign-in.

  5. Save your backup codes

    Ten single-use codes appear exactly once. Put them in your password manager now — they're your way in if you lose the phone.

The Security page — password change and two-factor
The Security page — password change and two-factor

Change your password

  1. Enter your current password

    In the Change password panel.

  2. Type the new one twice

    The meter under the field pushes you toward 8+ characters with mixed case, a number and a symbol — the match indicator confirms both fields agree.

  3. Click Update password

    Instant. Your session stays signed in.

Lost your authenticator?

  • Have a backup code? Use it at the 2FA prompt like a normal code — each works once. Then disable and re-enable 2FA to pair the new phone.
  • No backup codes? Open a ticket from the ServerBorn contact page. We verify ownership manually before touching 2FA — that slowness is the security.
Can I turn 2FA off?

Yes, from the Security page with your password — unless your account is marked 2FA-required. We recommend leaving it on: it's the single highest-value security switch you have.

Does 2FA affect my WordPress logins?

This protects your ServerBorn panel account. For wp-admin itself, add a WordPress 2FA plugin — and use the panel's one-click admin-password reset if you ever lose a WP password.

Still stuck?

A human is one ticket away.

Median first response under 30 minutes during business hours — from an engineer, not a script.