Knowledge Base · Account & billing

Know exactly what's happening

Live CPU, RAM, disk and bandwidth for your plan, a disk explorer that finds what's eating your space, and full per-domain visitor analytics.

3 min Beginner 6 steps Updated July 2026
Knowledge Base/Account & billing/Usage, metrics & visitor stats

Resource usage

Open Usage & metrics in the sidebar (or / then “usage”). Four cards show your latest sampled CPU, memory, disk and network transfer against your plan's allocation, and the 30-day trend chart underneath plots CPU and RAM so you can spot growth before it's a problem.

Usage & metrics — live resources and the 30-day trend
Usage & metrics — live resources and the 30-day trend

Find what's eating your disk

  1. On the Usage page, click Scan now

    In the Disk usage explorer panel. The scan walks your files — a few seconds for a typical site.

  2. Read the bars

    Every folder gets a bar scaled to its size, biggest first. An overweight wp-content/uploads or a forgotten backup-old.zip shows up instantly.

  3. Act on it

    Jump to the file manager to delete what you don't need — the disk meter on your dashboard updates within the hour.

The disk explorer after a scan — every folder, biggest first
The disk explorer after a scan — every folder, biggest first

Visitor stats

  1. Open Visitor stats

    Dashboard → Stats on the site's tile, or the sidebar's Visitor stats link on a site page.

  2. Pick the domain

    One card per domain — click Open report →.

  3. Explore the report

    Visits, bandwidth, top pages, referrers, search engines, countries, browsers — rebuilt nightly from your real server logs, no tracking script on your visitors.

Visitor stats — pick a domain, open its full report
Visitor stats — pick a domain, open its full report

New domains show their first report within 24 hours of getting traffic. Need one refreshed sooner? Open a ticket — we can rebuild on demand.

Do the stats need a cookie banner?

The reports come from server logs, not a tracking script — nothing runs in your visitors' browsers and no cookies are set for analytics.

Why does my disk number differ from the explorer total?

The plan meter counts everything (all sites + databases); the explorer scans one site's files. Databases live outside the file tree.

Still stuck?

A human is one ticket away.

Median first response under 30 minutes during business hours — from an engineer, not a script.